FAQs

Do you deliver all over Pakistan?

Yes. We deliver to most cities and towns across Pakistan through trusted courier partners.

Do you offer Cash on Delivery (COD)?

Yes. Cash on Delivery is available for most locations in Pakistan.

How long does delivery take?

Orders are usually delivered within 2–5 business days in major cities and 4–7 business days in remote areas.

Can I return a product?

Yes. Eligible products can be returned according to our Return & Refund Policy.

What if I receive the wrong or damaged product?

Please contact our Customer Service team within 48 hours of delivery with your order number and photos or a video of the product. We will review your request and arrange a replacement or refund if applicable.

How can I track my order?

Once your order has been shipped, tracking details will be shared via SMS, email, or WhatsApp where available.

How can I contact Customer Service?

You can contact us through email or WhatsApp during our support hours. We aim to respond within 24 business hours.