Frequently Asked Questions (FAQs)

Find answers to common questions about shopping with EasyPick.

1. What is EasyPick?

EasyPick is an online shopping store in Pakistan offering products across various categories, including kitchen gadgets, electronics accessories, beauty and personal care, jewellery, home décor, and more.

2. Which payment method do you accept?

Currently, we offer Cash on Delivery (COD). You can pay for your order when it is delivered to you.

3. How long does delivery take?

Our estimated delivery time is 5–7 business days. Actual delivery time may vary depending on your location and other delivery-related factors.

4. Do you deliver across Pakistan?

EasyPick serves customers in Pakistan. Please contact our support team to confirm delivery availability for your specific location.

5. How can I place an order?

Browse our store, select your desired product, add it to your cart, and proceed to checkout. Enter your delivery details carefully and select Cash on Delivery if available at checkout.

6. How can I track my order?

If you need an update on your order, please contact us at shoppingonline0346@gmail.com or +92 308 3273821 with your order number.

7. Can I return or exchange a product?

Returns and exchanges are subject to our Return & Exchange Policy. Please review the policy on our website or contact our support team for assistance.

8. What should I do if I receive a damaged or incorrect product?

Please contact our customer support team and provide your order details along with relevant photos of the product received. We will guide you according to our applicable Return & Exchange Policy.

9. How can I contact EasyPick customer support?

You can reach us through the following channels:

• Email: shoppingonline0346@gmail.com

• Phone / WhatsApp: +92 308 3273821

• Support Hours: 9:00 AM – 9:00 PM, Pakistan Standard Time

10. Where can I find your store policies?

You can find our Shipping Policy, Return & Exchange Policy, Privacy Policy, and Terms of Service through the policy links available on our website.

Still have questions? Contact us, and we'll do our best to help.

Thank you for shopping with EasyPick!